Emergency Assistance Contact Information
Hours of Operation: 24 hours, 365 days a year
For travel outside of the US, please call us at:
786-838-0757
For travel within the US, call us at:
866-477-6741
In the event of a life-threatening emergency, we recommend contacting local emergency services immediately. Once you are able to, please contact Cat 70’s 24-hour emergency assistance team.
Our dedicated teams are delighted to assist you with emergency assistance, claims and coverage advice.
Claims
To speak to our claims department directly, please contact us by phone or through email. We are available to handle your claim Monday-Friday, 9am to 5pm CST.
- Phone number 800-567-3512
- Email Address: aci247@acitpa.com
- Address: Administrative Concepts, PO Box 4000, Collegeville, PA 19426
- Fax: 610-293-9299
Customer Service
If you have questions about your policy’s coverage, or to make a change or cancel your policy, please contact our customer service team.
- Phone Number: 866-477-6741
- Email Address: info@starrassist.com
- Hours of Operation: Monday-Friday, 7am to 10pm ET